Features

The detailed specifications of VideoMate are listed at the foot of this page. The main features are:

  • Flexibility: rate options, membership options, specials, taxes
  • Point of sales module
  • Full reporting capability, including rental statistics
  • Alerts: customer's credit card expired, customer's birthday, etc
  • Barcode compatible (UPC/Code 39)
  • Management of preorders
  • Customer photographs
  • Company logo
  • Password protected setup
  • File back up
  • Printable manual
  • Export to Microsoft Office
  • Network ready
  • Special monthly membership: pay $X and rent Y videos
  • Automatic credit card processing using X-Charge
  • WebLink module
  • Print customer membership cards with photos and barcodes
  • Print barcode labels
  • Track deliveries
  • Send SMS messages

New in version 14.3: option to sort "list videos" report by video number.


Video Rental Software
by GrenSoft
info@grensoft.com

USA & Canada toll free:
+1 888 213 4610

UK local rate:
+44 (0)845 094 8285

Rest of the world:
+1 646 861 7197

Flexiblity:
  • Combined rentals and sales (screen shot)
  • Accommodates rental payments on return as well as at time of issue
  • Rate options for 1, 2, 3, 4, 5, 6, 7 day rental
  • Weekend and part-day rate options
  • Eight different price levels
  • One day a week specials
  • Rent x videos and get y free
  • Rent x videos and keep for y nights
  • Rent x for the price of one
  • After x rentals get one free
  • Rent x videos for y dollars
  • Half price specials
  • Prepayments bonus
  • Prepaid contracts with credits
  • Redeemable coupons for discounts
  • Rent at least x videos and get y discount
  • Progressive discounts (eg 1st video at 100% of normal rate,
    2nd at 80%, 3rd at 60%)
  • Choice of date format
  • Choice of currency symbol
  • Rewind and DVD cleaning fees
  • Option of two tax rates
  • Option for insurance on rentals
  • Option for security deposit
  • Charge for lost or damaged videos
  • Membership options (annual or lifetime, etc)
  • Family membership
  • Make reservations
  • Convert reservations to rentals
  • Three discount membership plans for senior citizens, etc
  • Five special membership plans
  • Customer photographs
  • Display video images
  • Bar code compatibility (UPC/Code 39)
  • Receipt printer and cash drawer compatibility
  • Pole display compatibility
  • Option to print company logo on receipts and forms
  • Print membership forms
  • Option for weekly closing day(s)
  • Management of preorders
  • Password protected setup
  • Data file back up
  • Change calculator
  • User manual supplied as HTML document
  • Hot keys for repetitive functions
  • Sell videos from rental stock
  • Export email addresses to Outlook Express
  • Export mailing list to Word
  • Export customer and video data files to Excel
  • Option to hide print dalog boxes
  • Password-protected employee access
  • Employee name on receipts
  • Specify video language (eg Tamil, Hindi)
  • Automatic dialing and emailing for late returns
  • Track rentals by transaction number
  • Print past receipts by rental number
  • Cancel past rental by rental number
  • Cancel past sale by sale number
  • Cancel past return by return number
  • Option to renew rentals
  • Option to block customers
  • Option to base the return time on the issue time
  • Gift certificates
  • Option to purchase videos from customers
  • Link to your Web site
  • Quick return function
  • Option for credits for early return
  • Option for period of grace for returns
  • Reports exportable to Microsoft Excel
  • Holidays when the store is closed
  • Rentals can be paid for on return as well as at time of issue
  • Print gift certificates
  • Choice of font for reports and print functions
  • Option for different return times for different days of week
  • Option to print forms and reports on headed paper
  • Print receipts in English, Spanish, French, Slovenian and German
  • Option for long term loans (eg if you loan videos to another store)
  • Automatic renewal of customers with special monthly membership
  • "Wish list" (as an alternative to reservations)
  • Flag lost or missing videos
  • Flag damaged videos
  • Automatically print invoices
  • Print customer membership cards
  • Print barcodes for videos
  • Function for returned sales
  • Accept miscellaneous charges
  • Cash outlays for miscellaneous expenses
  • Exchange videos on loan
  • Optional second currency for payments
  • Option for split payments (eg cash/credit card)
  • Manage deliveries and pick-ups
  • SMS text messaging to customers
  • Manage refunds
  • Sell non-inventory items
  • Optional customer security by PIN number
  • Tax exempt customers
  • Lock the program to prevent unauthorized access
  • Transfer videos from rental to sales stock en bloc
  • Print price lists
  • Stocktaking (rental stock)
Alerts:
  • Customer's birthday
  • Customer has seen video before
  • Customer's credit card expired
  • Customer's membership expired
  • Customer has late returns
  • Customer/family members under 18 years of age
  • Duplicate customer
  • Video reserved
  • Video's street date not reached
  • Video title already exists
Reports:
  • Current status report
  • Videos currently on loan
  • Videos out to a specific customer
  • Current late returns
  • Customer's late returns history
  • Returns due on a specified day
  • Video history (previous renters)
  • Reservations
  • Top titles
  • Slowest titles
  • Videos starring a specified actor
  • Preorder status
  • Customer rental history
  • Customer balances
  • Customers with persistent late returns
  • Inactive customers
  • Most active customers
  • Daily and period receipts (eg week, month)
  • Daily and period revenue
  • Total balance owed by customers
  • Rental statistics by month, by day and by hour
  • Rental statistics by format, rate and language
  • Videos sold
  • Rentals summary for specified period
  • Sales summary for specified period
  • Detailed sales report for specified period
  • Detailed rentals report for specified period
  • Detailed returns report for specified period
  • Video utilization and revenue
  • Status of coupons
  • Shift summary
  • Offers currently in effect
  • Customer's account history
  • New videos not seen by a customer
  • Availability of title
  • Acquisitions
  • Transactions involving account payments
  • Sort reports by employee
  • Transactions summary for specified period
  • Special monthly members
  • Average rental period
  • Lost or missing videos
  • Damaged videos
  • Changes to merchandise quantities
  • Cash outlays
  • Video locations
  • Security deposits
  • Exchanges
  • Customers joinging since a specified date
  • Customers' birthdays
  • Deleted videos
  • Free rentals
  • Hours worked by employees
  • Videos not rented since a specified date
  • Contract payments
  • Cancelled transactions
  • Merchandise received
  • Use of coupons
Point of Sales Module:
  • Track stock levels
  • Prints detailed receipts
  • Report on daily and monthly sales receipts
  • Ideal for the combined video rental store and shop